Free template
Copy this when extra work comes up on site and you need a simple written record before the job turns into an invoice argument.
Not every small task needs paperwork. These are the moments that usually do.
A customer asks for a while-you-are-here item.
Hidden damage appears after opening a wall, cabinet, floor, or fixture.
Material choices, finish details, or access conditions change.
You need a written record before updating the final invoice.
Copy and adapt
Replace the bracketed fields, send it by text or email, and save the approval with the job record.
Hi [Customer Name], while working on [Project], we found/requested [change or added item]. This is outside the original scope because [short reason]. The added cost is [amount] for [labor/materials/return visit]. Please reply "approved" before we continue with this added work.
Change Order: [Ticket Number] Date: [Date] Customer: [Customer Name] Project: [Project Name] Original scope: [What was included in the original quote] Added work: [What changed or what the customer requested] Reason for change: [Hidden condition, customer request, material change, or added task] Cost: Labor: [qty] [unit] x [rate] = [amount] Materials: [qty] [unit] x [price] = [amount] Total: [total] Approval: Customer approved this added work before completion by [text / verbal approval / signature].
This quote covers only the work listed above. Any added repairs, hidden conditions, material changes, or customer-requested work outside this scope may require a written change order before work continues.
Faster on iPhone
Capture the site note, review the scope, add costs, collect approval, and share a customer-ready field ticket without rebuilding the wording every time.